Especially now during Covid19, its the service after the sale.

We have been providing sales & service to customers for more than 29 years.

What separates us from the rest is our service, any copier company could sell an office copier to you, but it is the service that counts the most after the sale.

Are you waiting days for a technician to arrive?

Dose it take multiple attempts to get through to the dispatch to place a call?
You will get through and speak to a live person your first try in calling us.

You will see a technician arrive within a few ours of you placing your call.

We provide after-hour & weekend service to cater to those businesses putting in long hours.
We cater to home business and those working remotely since Covid-19.

Most service calls have a 1 to 3 hour response time. We focus on long-term customers, we have customers for over 27 years!

Our prices are fair, our service is superb.
We have a full selection of new and off lease copiers for sale.

Check out our inventory today!

You can speak to Peter or Phil in sales.

Copier leases and what to stay away from

We have covered in the past on several occasions how leasing a copier for more than 3 years has no benefits to you the lessee and it is clearly a benefit for the salesman/saleswoman.

Recently I struck a nerve on a sales director, he was angered that I am blogging & giving away their dishonest trade secrets from the dark side. There is no hiding it, copier salesmen are in it for one thing $$$$. Any doubt? try to call them after the sale and see how long it takes for them to call you back. I have been in this business for over 30 years, I have seen some real snakes, I mean, I am from New York and here… I have the opportunity to see dishonest salesman at work. I am not saying all are dishonest but I will let you try the figure out what percentage are not.

Anyway, back to the snake oil, I mean sales director………

He debated me on how leases are configured and mentioned the only way he sets up leases and the only “honest way” is to have a lease payment for the machine only and then to bill per click on a separate bill. So, the way his company sets up leases is, you the lessee will get two bills each month instead of just one.

Now here are the real reasons salesmen set up leases this way.

1. When you lease a machine for 5 years (you should never do this) and they lease just the copier to you separate from clicks, it is very easy for that salesman to do an early update. You see, first the snakes lock you in for 5 years (you cant get out of a lease) then he has a great opportunity to update you early because the residuals are nothing after 5 years! And trust me, as a veteran tech of 30 years and a business owner for 26 years, the way they’re making machines now from A to Z, you will want to do an early update. Did you understand that? this is the biggest reason they do this.

2. By keeping the copier and the service separate, the salesmen will be able to    closely monitor your clicks, every print job you send, every copy job do generates clicks. Copier companies invest in expensive software to monitor your clicks $$. Salesmen get a piece of this if they’re overages involved and overages are very common.

These two reasons are the only reasons why the snake oil salesman lock you into this type of lease arrangement.

Now you know yet another tip on leasing copiers that you will not hear or read anywhere else. Why? because copier salesmen & copier companies are not going to tell you things that will cost a revenue loss. ie its taking profits off their plate.

Happy Holidays from all of us here

 

 

Charging for copier scans?

I went up against a big Canon dealer here on Long Island, the customer gave me some paperwork to review and asked me if I can compete as my company came highly recommended. I saw that this competitor was very close on the numbers for the copier lease itself but then noticed that they charge for scans! It appears that a number of companies are doing this now. You see, they are cutting the cost per copy to compete against other businesses and then they stick the customer with scan charges!

I remember the talk about this 17 years ago but nothing really came out of it because it was very obvious that something like this is just another way of “sticking it” to the customer.

But yes, this past month I met with two different customers who are using a very large, well known Canon dealer and another big Sharp dealer here on Long Island that were victims of this ridiculous fee of charging for scans.

You see, the big copier dealers are desperately trying to survive as the average customers yearly volume is dropping because of more paperless technology and E fax and going green that they are seeking another “niche” to stick it to the customers.

Don’t worry, at PJD Business Machines (Long Islands Copier Sales Company) we never did nor will we ever charge for scans.

Feel free to contact us and we can put you in the right lease for your company, if it is a desktop copier or an 80 cpm full blown copier, our sales team is here for you and will work out the best deal possible.

Remember the old saying, if it looks too good to be true, then chances are it is.

Beware of the Snake-oil Salesman!

Can you get me out of my lease?

I have often come across a customer asking me to get them out of a lease, this is a very difficult situation. Sneaky salesman will often try to “lock in” a customer into a 5 year lease, by doing this, they lock up that customer for five years and even if the company goes out of business, you are stuck with the lease payment. I have been doing this for 27 years, when you are in a lease and if your service provider goes out of business or if the machine fails miserably, you are still stuck with the lease.

Is there anyway to get out of the lease? Yes & No

The salesman can get you out of the lease by asking for a buyout from your leasing company, after the leasing company gives that amount, lets say $4500.00, the salesman will take that amount and add it into the cost of the new copier, he will then try and get you into another five year lease to reduce the monthly payment. You will pay dearly for this!

You have been reading my posts for a while now, you know what to expect, they’re  are so many customers still out there that get burned by the greedy salesman.

Never go into a five year lease, never!

If you are going to lease, it should be maximum of three years FMV (fair market value)

There is such thing as a dollar buy out lease, which means at the end of the three years, the machine can be bought for $1.00. I recommend this type lease only if you trust the selection of equipment selected by your current company. Remember, if it is a troublesome machine, you bought it. Only trust a technician who is a veteran in the business to make this selection. Salesman only sell, that is what they are good at and 95% of them only know the brochure and nothing regards to actual service history. Quite honest, most salesman are full of BS.

I would also only recommend a dollar buy out lease with a customer doing low to medium copy volume. If you do high volume, lets say 150k copies a year on a 30 cpm copier, then you should not do a dollar buyout. The reason is, in three years you will have at least 450k copies or better, that meter count is very close to what the copier life expectancy is. Remember, I am not a Snake oil salesman, I am telling you the facts coming from a veteran copier technician of 27 years.

Now, if your yearly volume is 60k, then yes! dollar buyout and keep the machine for 6 plus years!

My next blog will be about why it is important to take control of your lease and not leave it up the the salesman.

We are known for our honesty and fair pricing along with outstanding service. What more can you ask from a copier company?

visit us online @  http://www.longislandcopiersales.com  ask for Phil or Peter, we will give you advice like no other copier company can.

Thanks

Phil

Beware of the sneaky hidden tricks of leasing a copier for your office

Beware of the sneaky hidden tricks of leasing a copier for your office, Copier Salesman are desperate in this challenging economy.They will purposely not tell you when to send a letter of intent to the leasing company to trap you into another 3 yearsNow you are stuck with a company you really don’t like or a salesman you really don’t like, I will give you this tip and you thank me laterCustomers, you must find out your lease end date and send a letter of intent 90 to 120 prior to end date, you must send this certified mail!I have been in this business for over 25 years and I can honestly say, the copier salesman are lets say…. but it this way peopleThe people at PJD Business Machines who will sell you equipment, they can fix your machines as well, we do not sell snake oil hereI have to customers come to me this week with this issue, their salesman trapped them into a lease and threatened all sorts of fees ifThey did not continue leasing through them, restocking fees??? What the heck is restocking fees?? I have never heard of this in 26 years!!!!I rather give my customers sound advice and let them choose rather then a salesman ramming it down your throats. Just ask us, we will help.So your copier salesman is going to give you a deal, scary words to me, they are good at selling because that is all they do.