Posts Tagged ‘Copiers’

Charging for copier scans?

September 27, 2017

I went up against a big Canon dealer here on Long Island, the customer gave me some paperwork to review and asked me if I can compete as my company came highly recommended. I saw that this competitor was very close on the numbers for the copier lease itself but then noticed that they charge for scans! It appears that a number of companies are doing this now. You see, they are cutting the cost per copy to compete against other businesses and then they stick the customer with scan charges!

I remember the talk about this 17 years ago but nothing really came out of it because it was very obvious that something like this is just another way of “sticking it” to the customer.

But yes, this past month I met with two different customers who are using a very large, well known Canon dealer and another big Sharp dealer here on Long Island that were victims of this ridiculous fee of charging for scans.

You see, the big copier dealers are desperately trying to survive as the average customers yearly volume is dropping because of more paperless technology and E fax and going green that they are seeking another “niche” to stick it to the customers.

Don’t worry, at PJD Business Machines (Long Islands Copier Sales Company) we never did nor will we ever charge for scans.

Feel free to contact us and we can put you in the right lease for your company, if it is a desktop copier or an 80 cpm full blown copier, our sales team is here for you and will work out the best deal possible.

Remember the old saying, if it looks too good to be true, then chances are it is.

Beware of the Snake-oil Salesman!

I tried to give you solid advice but you did not listen and now….

April 3, 2012

I went out on an estimate in late January on a HP 4200n, great machine, it just needed a fuser unit, remember, this is the model machine by HP that was their Flagship printer. I have them the cost for a new OEM fuser unit (after markets fusers are garbage) and they said they would get back to me. After a few months I kind of thought they went elsewhere to have it repaired or went out and purchased a new one from Staples or another big box store…

I tried to explain to them when I gave them a free estimate that this machine was well worth the money investment and that HP certainly are not making printers the way they use to. I got a call from them yesterday, they want to have the work done. get this now… They went out and bought a new printer from the box store and they were eating up more toner then they ever imagined and the machine was not as good as their older HP 4200!! Why did they have to go down that road, waste $400.00 on a printer, time loss going to and from store plus setting up time just to find out that they were better off keeping the older HP Printer going as Phil from PJD Business Machines wisely suggested.

Now, the customer gave me the go ahead to do a complete maintenance kit on this machine so they can get another 5 plus years!!

My advice to you as a customer will be the best advise anyone can give you and that is a fact!! and as always folks, beware of the snake oil salesman!!!


Another failing Hp Printer

December 6, 2009

Had another HP P4014 Printer go down this week, this one only 9 months old and has a formatter issue. I will not sell anymore HP Printers.

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