Posts Tagged ‘Kyocera’

Charging for copier scans?

September 27, 2017

I went up against a big Canon dealer here on Long Island, the customer gave me some paperwork to review and asked me if I can compete as my company came highly recommended. I saw that this competitor was very close on the numbers for the copier lease itself but then noticed that they charge for scans! It appears that a number of companies are doing this now. You see, they are cutting the cost per copy to compete against other businesses and then they stick the customer with scan charges!

I remember the talk about this 17 years ago but nothing really came out of it because it was very obvious that something like this is just another way of “sticking it” to the customer.

But yes, this past month I met with two different customers who are using a very large, well known Canon dealer and another big Sharp dealer here on Long Island that were victims of this ridiculous fee of charging for scans.

You see, the big copier dealers are desperately trying to survive as the average customers yearly volume is dropping because of more paperless technology and E fax and going green that they are seeking another “niche” to stick it to the customers.

Don’t worry, at PJD Business Machines (Long Islands Copier Sales Company) we never did nor will we ever charge for scans.

Feel free to contact us and we can put you in the right lease for your company, if it is a desktop copier or an 80 cpm full blown copier, our sales team is here for you and will work out the best deal possible.

Remember the old saying, if it looks too good to be true, then chances are it is.

Beware of the Snake-oil Salesman!

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I want to buy a copier without a contract or a lease, which copier has the best CPC?

March 23, 2014

Some customers do not want to deal with leasing, they do not want to be tied into a leasing company and they rather just purchase the copier outright and pay for service when it is needed.

Although I do recommend a contract with a highly complex piece of equipment such as a Multi functional copier but if you don’t, I really have nothing terrible against it.

So, which copier is the is best and why?

Lets say you are in the search for a 30-35 CPM machine. The best hands down would be Copystar, I am not saying that because I really like them but stating this because it is what it is!

The Copystar CS3010 has a maintenance interval of 600K!, what does this mean in plain English?

The Copystar will not need drums, developer, fuser units for 600k! lets say they do not make that yield like ALL manufactures suggest, and I mean ALL! lets say the drums last you half that, still 300k before a drum change! that is amazing!

lets look at a few other top Manufactures and what they offer:

A Canon copier in this copy range will need drum replacement every 75k, to many in this range, that is once a year, so count on once a year on having a big expense. Good machines but a little needy.

Ricoh copiers is the same, count on every 60k a drum replacement along with developer and shortly after a fuser unit overhaul. Good machines but VERY needy.

I just have you a tip, I am not a snake oil salesman but a veteran technician and I am sharing with you very good information in my industry. All I ask you to do is bring a calculator and do some math.Image

Copy / print overages still a big concern!!

March 8, 2014

 

As competition gets more aggressive and as the business world goes more and more into paperless, the snake oil copier salesman gets more desperate.

We have discussed overages in the past, in fact not to long ago, but I feel it is important to reiterate this. I went out on two proposals this week alone that the customers was fed up with the overages. When I go out on a call like this I play detective, I am not just another salesman in a three piece suit looking to score his next vacation on your dime, I am a master technician of more than 26 years, I also have a very good personality and am honest and trustworthy.

I will visit your site, I will physically go to your copier/printer and print out the usage counters and sit down with you and show you what you do as far as copying and printing, we will discuss your future copying/printing and then, I will be able to pinpoint an accurate calculation of your yearly/monthly clicks. I am so confident in my system that we will if you go over it,we WILL NOT CHARGE YOU FOR IT!.

No other company in this Country will make this bold statement! I know the business well and am confident of my numbers. Call us today for a free quote, we are Long Islands Copier Company, we can take your business to the next level and save you money.

Now this is the trick that the snake oil salesmans do NOT want you to find out !  I have mentioned it at least two times in prior blogs and I ran across it twice this week alone!

With competition this fierce in a stagnant economy, at least in New York, Long Island it is….  The salesman will do everything and anything to make a sale, he/she wants to go on vacation badly and his wife is due for a new Lexis ;-), they are purposely going in and under estimating your volume!, this in return will give you a lower lease/contract price, they do not do this to everyone, just the ones who do significant volume. After you sign the lease or the contract that clearly says OVERAGES ARE TO BE BILLED AT .0125, that’s it, you signed and are bind to that! This in return can be thousands of dollars a year!, not hundreds but thousands!  

Some readers have said to me in the past, “aren’t you a little harsh on the copier salesman”, I am not saying all salesman are snake oil salesman, not at all, but I have seen a lot in action, every week when we go out on calls we hear the horror stories and I am sick of it, I am sick of dishonest people ruining the business, I do not like corruption and I see it in the copier sales business.

Bottom line here folks, if you are getting bills for overages and it is happening more then once and you know nothing unusual has happened to reflect an increase like this, then you need to open your eyes.

 

It is not that hard folks, all machines have counters/meters, divide that by how many months you have your machine, it is as simple as that!!

 

 

Call us or visit us on the web  http://www.pjdbusinessmachines.com

Long Island SPRING SALE NOW! SORRY, CAN’T WAIT

February 16, 2014

SPRING SALE NOW! SORRY, CANT WAIT

Spring Ahead Sale, sorry, being on Long Island this Winter has me going crazy so…. I can not wait for Spring and we will start early!!!! BIG SPRING SALE GOING ON NOW! ALL COPIERS IN STOCK REDUCED!!!!!!!!!

(516)785-3299

http://www.pjdbusinessmachines.com

It sometimes ta…

January 9, 2014

It sometimes takes weeks for my copier service provider to return with a part they ordered for the machine

Wow, I have not heard this in years! I mean, we live in an age where business can not afford to be sloppy and to be prompt is everything now a days…. We picked up a customer yesterday who has four machines, two Kyocera/Copystar copiers and a few HP laserjet printers. How could a copier service company on long island neglect this? I guess the company got too big? I guess some companies wont pay any attention to you unless you have 20 machines or more? I am very shocked by this but heck, we picked up a new customer who paid, right on the spot! They are also considering upgrading the Copystar cs5050 to a new copystar cs5500!.

Just like the big box stores like Home Depot, you can go there, go in there, find stuff…. but good look being taken care of like you would get at a small local hardware store. PJD Business machines is like that small local hardware store. You like fast reliable and knowledgeable technicians?  give us a try, what do you have to lose unless like like waiting two weeks or more for parts.

http://www.longislandcopierservice.com

Hp Laserjet Printer Repair On Long Island

January 22, 2013

Hp Laserjet Printer Repair On Long Island

Long Island,Nassau & Suffolk County Hp Laser printer Sales/Service/supplies 516 785-3299

Expert Hewlett Packard trained Technicians will troubleshoot and repair your HP printer and bring it to factory standards in a very quick response time. Most jobs 98% are done at your location. The only time we bring your machine in is if is in need of internal drive issues or broken internal gears,in this case we like to bring it in our shop and totally dismantle the machine and properly clean it out with compressed air, when we are done it is like a new machine,every machine goes out of our shop cleaned inside and out.

With more than 24 years of experience,our technicians will solve your Hp Laserjet printer issue and have you back online and printing again. We have a big stock of HP parts including maintenance kits,hp lasejet feed rollers,hp laserjet fuser units,laserjet gears and boards.

We have back up Laser Jet printers if needed,we specialize in the following hp printers:


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